Shipping Policy

1.1 Shipping Options:

  • Standard Shipping: Delivery within metro areas: 3-5 business days; regional areas: 5-7 business days; remote areas: 7-10 business days.

  • Express Shipping: Delivery within metro areas: 1-2 business days; regional areas: 2-3 business days.

1.2 Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions, and destination of your order and will be displayed at checkout.

1.3 Free Shipping:

  • Free standard shipping is available for orders over $199, within Australia only.

1.4 Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with tracking details to monitor your delivery.

1.5 Lost or Damaged Items:

  • If your order is lost or arrives damaged, please contact us within 24 hours of delivery to initiate a resolution. Proof of damage may be required.

Note: Delivery times are estimates and may vary due to unforeseen circumstances, such as weather or carrier delays.